Pipedrive CRM

$12.00 / user

Hubspot CRM

$200.00 / user

Zoho CRM

$12.00 / user

Snapforce CRM

$10 / user

AmoCRM

AmoCRM

Verified

AmoCRM is sales oriented crm software product, with a sole focus to help sales teams reduce the amount of leads that fall through the cracks. This product is not a broad based crm software like some of the competing solutions, but instead have focused their target market on sales people.  An average sales person may find this CRM satisfactory, as it does offer standard reports, pipeline management, and statistical widgets that at first glance provide generally useful information. For the specialized sales person, who strives to go above and beyond to seek out potential leads, the kind of salesperson who spends additional time analyzing trends in their previous quarter's data, AmoCRM does not make the cut.

Pricing - AmoCRM does have a competitive pricing model, the low tier edition they call their Base Edition: starts at $15 per user per month. The Advanced Edition costs $25 per user per month. Highest priced is the Enterprise Edition costing $45 per user per month. This pricing model is competitive, and is similar to Pipedrive CRM and Zoho CRM.

Price is important, but not as heavily weighted of a factor for me as customization functionality, of which AmoCRM is lacking. The dashboard has fixed statistical widgets (dashlets) that are showing top line numbers / totals that can be useful, but provides no way to customize them. For example, I login to my AmoCRM free trial and see My Sales This Month, that is helpful; but what I cannot do is add another widget that shows My Sales This Month From Existing Customers.

It is important to point out that AmoCRM is not a bad product, in fact I did like it when using my free trial. The graphic user interface (GUI) was nice and modern, the software was not slow (albeit the free trial account I was using had little data in it), and the account record had a clean feel to it. The problem, as stated above comes down to core functionality, with the CRM software market as crowded as it is today, AmoCRM (in our opinion) cannot match up against the other low cost quality driven products we have reviewed.


Cloud Deployment: Yes
On-Premise Deployment: No
Website: https://www.amocrm.com

CRM Features


Analytics
  • Custom Dashboards
  • Custom Reports
  • Schedule Reports
  • Standard Dashboards
  • Standard Reports
Customization
  • Custom Buttons
  • Custom Fields
  • Custom Links
  • Custom Modules
  • Page Layout
  • Rename Tabs
  • Schedule Fields
Documents
  • File Management
  • File Sharing
  • Folder Sharing
  • Nestable Folders
Inventory
  • Invoices
  • Products
  • Purchase Orders
  • Quotes
  • Sales Orders
Marketing
  • Auto Responders
  • Campaign Management
  • Email Opt-Out
  • Email Templates
  • Mass Email
Sales
  • Accounts
  • Activity Tracking
  • Calendar
  • Contacts
  • CRM Views
  • Forecasting
  • Leads
  • Opportunities
  • Scripts
Support
  • Cases
  • Client Portal
  • Email-to-Case
  • Solutions
  • Surveys
Telephony
  • Auto Attendant
  • Call Queues
  • Call Recording
  • Click to Dial
  • Inbound Calling
  • IVR
  • Outbound Calling
  • Virtual Phone System
  • Voicemail
  • Voicemail-to-Email
Web Forms
  • Accounts
  • Auto Responder
  • Cases
  • Contacts
  • Leads
  • Notify Owner
Workflow
  • Alerts
  • Approval Process
  • Assignment Rules
  • Case Escalation Rules
  • Convert
  • Field Updates
  • Rules
  • Tasks
  • Time Based Actions
  • Webhooks

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AmoCRM Video Demo


Customer Reviews
Julia H.
Total Score:
Ease-of-use
Functionality
Product Quality
Favorite Quality
We needed a sales software that could manage the lead distribution correctly between our sales staff. This does exactly that, and easily setup, no bs.

Least Favorite Quality
I am unhappy with nothing as of today, let's see down the road.

Recommendations For Other Organizations Interested in CRM?
Find a system that is always releasing new and better updates.
Yanna R.
Total Score:
Ease-of-use
Functionality
Product Quality
Favorite Quality
The software is very easy to use. After trying so many different crm software's I tried Amo and right away felt it was what I was looking for. The other products I tried were hard to use and operate.

Least Favorite Quality
Cannot say I dislike anything as of yet, our migration to Amo was fast and smooth.

Recommendations For Other Organizations Interested in CRM?
Try different systems until you feel a good match. For us this was the system that felt right.
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