Socious Online Community Software

Socious Online Community Software

Verified

Socious is a leading provider of private online community software, and is perfect for mid-sized and enterprise-level businesses, user groups, and nonprofit organizations. Founded in 2002, Socious began by primarily serving technology companies and their user groups. Since then, they have grown into one of the largest providers of user community software.

After spending a little over a decade in the Social Customer Relationship Management market, Socious knows a thing or two about communicating with the people that matter most to your business – your customers. Their customer community platform offers a variety of features that make it more convenient and more effective than ever to engage customers online, via email, and on mobile devices.

Through their online community and private social network software, it's easy to differentiate your company and give prospects, customers, and partners convenient access to the people, information, and support they need to be successful with your products or services. With Socious’s broad functionality, businesses can create a tailored approach to building and maintaining consistent customer loyalty.

Customers can participate from their browser, email inbox using integrated listservs, or community and event mobile apps. More ways to connect and fewer barriers to participation mean that customers are more likely to engage with your business.

The Socious platform is extremely flexible. While some businesses just use it to build online communities for customers, employees, and partners, other organizations expand their use of the system to include their public-facing website, events, user group memberships, and peer-to-peer customer communities.

Socious has helped companies launch communities ranging from less than fifty medical researchers to almost 100,000 software users.


Cloud Deployment: No
On-Premise Deployment: No
Website: http://www.socious.com

CRM Features


Analytics
  • Custom Dashboards
  • Custom Reports
  • Schedule Reports
  • Standard Dashboards
  • Standard Reports
Customization
  • Custom Buttons
  • Custom Fields
  • Custom Links
  • Custom Modules
  • Page Layout
  • Rename Tabs
  • Schedule Fields
Documents
  • File Management
  • File Sharing
  • Folder Sharing
  • Nestable Folders
Inventory
  • Invoices
  • Products
  • Purchase Orders
  • Quotes
  • Sales Orders
Marketing
  • Auto Responders
  • Campaign Management
  • Email Opt-Out
  • Email Templates
  • Mass Email
Sales
  • Accounts
  • Activity Tracking
  • Calendar
  • Contacts
  • CRM Views
  • Forecasting
  • Leads
  • Opportunities
  • Scripts
Support
  • Cases
  • Client Portal
  • Email-to-Case
  • Solutions
  • Surveys
Telephony
  • Auto Attendant
  • Call Queues
  • Call Recording
  • Click to Dial
  • Inbound Calling
  • IVR
  • Outbound Calling
  • Virtual Phone System
  • Voicemail
  • Voicemail-to-Email
Web Forms
  • Accounts
  • Auto Responder
  • Cases
  • Contacts
  • Leads
  • Notify Owner
Workflow
  • Alerts
  • Approval Process
  • Assignment Rules
  • Case Escalation Rules
  • Convert
  • Field Updates
  • Rules
  • Tasks
  • Time Based Actions
  • Webhooks

Send Socious Online Community Software a Message





Required fields are marked *


Socious Online Community Software Video Demo


Customer Reviews


No reviews to display.


Similar CRM Providers