Healthcare Relationship Cloud

Healthcare Relationship Cloud

Verified

Hc1.com provides healthcare organizations with the secure hc1 Healthcare Relationship Cloud® platform to personalize consumer, patient and provider relationships, retain and gain patients, and achieve operational excellence. hc1 provides a configurable cloud platform for operations, service, sales, and marketing professionals.

Through the proprietary hc1 process for combining clinical and business data, health systems can unleash the information necessary to provide personalized patient service to compete in today’s consumer driven healthcare environment. hc1 creates profiles from clinical and business data so that healthcare organizations can proactively communicate to patients and providers.

End users also enter data and associate it with the automated data feeds to create holistic profiles that drive action and accountability. The hc1 Healthcare Relationship Cloud® has been adopted by 6,500 subscribers across more than 650 healthcare sites around the globe and has processed over one billion diagnostic transactions.


Cloud Deployment: Yes
On-Premise Deployment: No
Website: http://www.www.hc1.com

CRM Features


Analytics
  • Custom Dashboards
  • Custom Reports
  • Schedule Reports
  • Standard Dashboards
  • Standard Reports
Customization
  • Custom Buttons
  • Custom Fields
  • Custom Links
  • Custom Modules
  • Page Layout
  • Rename Tabs
  • Schedule Fields
Documents
  • File Management
  • File Sharing
  • Folder Sharing
  • Nestable Folders
Inventory
  • Invoices
  • Products
  • Purchase Orders
  • Quotes
  • Sales Orders
Marketing
  • Auto Responders
  • Campaign Management
  • Email Opt-Out
  • Email Templates
  • Mass Email
Sales
  • Accounts
  • Activity Tracking
  • Calendar
  • Contacts
  • CRM Views
  • Forecasting
  • Leads
  • Opportunities
  • Scripts
Support
  • Cases
  • Client Portal
  • Email-to-Case
  • Solutions
  • Surveys
Telephony
  • Auto Attendant
  • Call Queues
  • Call Recording
  • Click to Dial
  • Inbound Calling
  • IVR
  • Outbound Calling
  • Virtual Phone System
  • Voicemail
  • Voicemail-to-Email
Web Forms
  • Accounts
  • Auto Responder
  • Cases
  • Contacts
  • Leads
  • Notify Owner
Workflow
  • Alerts
  • Approval Process
  • Assignment Rules
  • Case Escalation Rules
  • Convert
  • Field Updates
  • Rules
  • Tasks
  • Time Based Actions
  • Webhooks

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Healthcare Relationship Cloud Video Demo


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